Ring Contact Sensor permits you to be aware the moment the door or window is open on your property. They also connect to a Ring Alarm system that will trigger alarms whenever there is the possibility of a breach while arming. But, these amazing options may not be working in the event that your sensors aren’t connected.
If you find that a Ring sensor does not connect it is best to disconnect the device from Ring Base Station via the Ring app and then reconnect it. Many users find that simply restarting or resetting can allow the device to reconnect. We’ll go over ways to solve the problem to make your Ring contact sensors connect and function properly in addition to the causes that they might not be capable of connecting initially.
How to troubleshoot Ring Contact Sensor Not Connecting?
If you’re experiencing difficulty making connections to your Ring contacts to the Wi-Fi network, here are a few solutions to aid you.
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Move the Base Station Closer to the Ring Contact Sensor
It is believed that the Ring contact sensor is linked directly to the Ring alarm system using the use of a Base Station. The connection between the sensor as well as the Base Station is made possible by Z-Wave technology that is based upon proximity to devices for the devices to operate. But it may be determined that Base Station is too far away from the sensor, so they will not be connected.
If your contact sensor isn’t functioning and you want to fix it, move it closer to Base Station. It is also possible to purchase an extender range that will improve the connectivity between these two devices.
After you’ve reduced the distance that also exists between your Base Station and contact sensor Examine the light display in the sensors:
- If the light on the sensor flashes three times the sensor is near to connecting to the Base Station.
- Also, if the light is green, it means that the Base Station is currently connected to Base Station.
- If you see only the blinking of a red light it means that it is not connected to Base Station, you must take the following steps.
Remove your Contact Sensor from its Base Station
When your Ring contact sensor doesn’t connect even after moving further away from the Base Station, you may require resetting the connection. It is done by disconnecting the sensor to your Base Station through the Ring App. Take these steps to take off your Ring sensor for contact out of your Base Station:
- Launch the Ring application on your mobile.
- Hit the Menu icon located in the lower left of the screen.
- Tap on Devices.
- Select Alarm Base Station.
- Also, select the Ring Contact Sensor that you wish to get rid of.
- Then, click Device Settings.
- Then, tap Remove in the lower portion of the display.
- It is the Ring app that will inform you of the removal.
- After you receive the message, you are able to connect the contact sensor back with it through the Ring app.
Reboot Your Ring Contact Sensor
Are you experiencing your Ring contact sensor not working? You’ll also need to reset the sensor. The following guide can help you:
- Remove the cover of the Ring Contact sensor.
- Then, remove your battery as well as remove it from the device.
- For about 15-30 seconds, wait.
- Then, insert the battery back into the sensor.
- The lights on the sensors flash rapidly.
- If you don’t see any light flashing from your sensor, the battery could be defective.
Replace Your Battery
If the Ring sensors aren’t operating the battery may have been at its life. One method to check the condition of your battery is to reset the Ring Contact Sensor. After restarting your sensor, then that is on the device should be blinking. If it doesn’t the battery is likely defective and needs to be replaced.
Follow the steps below to replace the battery inside the sensor.
- Cover the sensor that contacts you.
- Get your battery removed from the sensor.
- Insert the battery from the new one inside the gadget.
- Put the cover back on the Ring contact sensor.
Factory Reset Your Ring Contact Sensor
The Ring contact sensor might fail to connect to the Alarm System regardless of whether you’ve restarted the device. In that situation, it is possible that you require restoring the factory settings of the sensor. A factory reset erases any settings you’ve made using the sensor. Therefore, it is best to not use the factory reset feature only as the last option.
Follow these steps to reset the factory settings on your Ring contact sensor.
- Cover off the Ring contact sensors.
- Remove the battery from the compartment inside the sensor.
- Locate the button to tamper. Press and hold the button. The Tamper button is a tiny button on a metallic rectangular piece above the compartment of the battery.
- As long as you hold the tamper lever, put the battery back into the compartment.
- You must wait until the light on the sensor blinks before you press the tamper switch.
- Replace the cover of the sensor for the final step.
Reset Your Ring Base Station
What happens if your Ring sensor isn’t working even after you’ve completed an initial reset of the sensor? It could be that the issue is in the base station of your Ring Base station. Therefore, you might need to be able to restart the Base Station to help your contact sensor reconnect.
Here’s how:
- Visit your Ring application as well as click the Menu icon.
- Select the Devices and then choose the Base Station.
- Next, click Advanced Options.
- Select Unregister Base Station.
- Now, tap Unregister.
- You’ve reset the Ring Base Station