The Arris Surfboard SB8200 Modem is an important and tested part of the cable modem that supports the new and the old traffic standards. However, it supports DOCSIS 3.1 and DOCSIS 3.0 traffic standards which makes the transition flow to be part of the modern technology easier and more effective. Thus, the Arris Surfboard cable modem allows its users to take the prestigious benefit of the fastest and unbeatable high speed from the Internet Service Provider, and also it supports the advanced level of bonding to the highest level of up to thirty-two download QAM channels and eight supreme uploading channels.
Isn’t the Arris Surfboard SB8200 cable modem amazing? This is what all the users demand. Although the standard they are providing is not used by too many people because they think that it is not satisfactory. But the Arris Surfboard recently implemented its amazing services to all the cable service providers. For sure, it will come to the limelight and for that, it has been prepared with the fastest Gigabit and downloading speed that most users have been dreaming of for many years.
Ultimate Features of the Arris Surfboard SB8200 Cable modem
This section is useful to provide you with great assistance to become familiar with the product. Read this part because it will help you to know more about the product and if you are thinking of getting this spoon-worthy cable modem then it will also help you to make the right decision. Hence, the cable modem has upgraded its quality and services to offer you DOCSIS 3.1 high speeds. However, the network connection will be ready to increase the capability of its internet connection. Overall, you will be amazed to get the fastest downloading and streaming internet speed to all the corners of your home.
- The first and foremost feature of the Arris surfboard SB8200 is its DOCSIS 3.1 cable modem and this cable is ideal for the cable internet plans that provide premium internet plans with a speed of up to 1 Gbps.
- Moreover, you could experience the best internet connection after installing it in your home. As it provides thirty-two downstream and up to eight upstream bonded channels with the oldest version of DOCSIS 3.0 cable modem.
- Additionally, it also supports up to two downstream and two upstream OFDM channels with the newly invented DOCSIS 3.1 cable modem.
- Thus, it is also compatible with the spectrum, Xfinity, cox, and other important internet cable service providers. However, this cable modem is also supported by the two and one-gigabit Ethernet ports.
- The major feature of this cable modem is that it provides an easy setup function with your existing modem and the route. Though, the system is completely controlled by its official SURFboard Central app. Moreover, the Arris Surfboard also provides you with two years of limited warranty.
Enjoy your Arris Surfboard cable modem by receiving the fastest and most seamless internet connectivity throughout your home.
Basic System Requirements the Cable modem
Here is the list of the following items that you might need to be purchased to install the cable modem. The items that are mentioned below are those which you will receive in the packaged box and for that, you don’t have to spend any penny from your pocket.
- A power supply cord for the power wall outlet connection.
- An Ethernet cable for a standard or higher network connection.
- A Software License & Regulatory Card information for the cable modem.
- A speed information card to get technical support if you face any issue with the device.
- An SB8200 Quick Start Guide in which you get basic instructions to install the cable modem with the network connection.
The items that are shown below might not be included in the packed box of the modem. If you already have then it will be good otherwise you have to make a separate purchase for this. However, you only receive a Coax cable that will be connected to the wall outlet. Check the items below.
- You should have a high-speed internet connection and this is the basic and important thing that is required to establish the modem connection at your home.
- Secure access to an internet browser. It can be anyone such as Google Chrome, Internet Explorer, Safari, or Firefox Mozilla.
- A compatible and safe operating system such as windows 8, windows 10, and Windows 7, UNIX, Linux, or Macintosh 10.4 or higher
So this is what you need to access the cable modem. Well, these items are very basic and we assure you that you already have all of them. So there is no need to make an extra purchase if you have everything mentioned above.
Installation of the Arris Surfboard SB8200 Cable modem
Before you begin the installation of the modem, you have to make sure to install this inside the house. It is not made to be installed outside of any place. Also, you need to make sure not to router the Ethernet cable outside the building, it has been used inside the place. Read out all the major cautions that you need in your mind while installing the device from the Arris Surfboard SB8200 manual.
Installation Guide
- First of all, you have to check the cable service provider. Also, make sure that the broadband cable connection is available in the local area.
- After that, find an appropriate location where you can easily connect the cable modem and the desktop computer. It is also preferred to locate it near the existing cable connection and the power outlets.
- Now verify the coaxial cable and make sure that it should be connected to the electrical outlet.
- Next, you have to join one end of the coaxial cable to the other end of the cable connector to establish a connection with the main cable modem device.
- Thereafter, you have to connect the ethernet cable to the main panel of the surfboard cable modem.
- Then connect the other end of the Ethernet cable to the Ethernet port of the desktop computer.
- Afterward, you have to connect all the cables to the power cord. Then to the power main channel on the cable modem.
- Lastly, you have to plug the last end of the power cord into the power wall outlet by ensuring that it should not be controlled by a wall switch.
This is how to install the Arris Surfboard cable modem. Thus, when you do it in the right way the power LED will start flashing or sometimes it may take 15 seconds to flash. Have patience during the entire process.
How to do the Arris Surfboard SB8200 Setup with an internet connection?
To set up the SB8200 modem internet connection, you have to make sure that the computer device should be configured properly. It has been set to access the internet automatically. However, you have to perform the connectivity test with the cable modem. Now, check whether the devices have been connected to the internet or not.
- Firstly, you have to turn the power on of the computer and then securely connect to the SB8200 cable modem.
If it fails to power on then turn it off and log in again. - The next step is to activate the device. Either do it yourself or contact the cable service provider. You can also check the HFC MAC ID listed on the label of your modem or check online to get more information about it.
- Now launch an internet browser on your PC as per mentioned in the modem’s provision. You can open safari, google chrome, firefox, internet explorer, or any secured one.
- After that, retype the default URL address of the modem www.surfboard.com into the address bar. Then click on the Enter button.
- Thus, the website will open and you will be accessed to the Arris Surfboard SB8200 login page.
- On the login page, you have to enter the administration details such as username and password. If you don’t have the credentials. Then simply check out the label of the cable modem which you find on the backside.
- After login, check the Arris Surfboard SB8200 light status, power status, and receiving status from its front panel.
- If all the four LEDs do not light up then it indicates that you are not connected to the internet connection. Resolve this issue to have secure access to an internet connection.
Thus, the setup of the Arris SB8200 cable modem is completed successfully.
Arris Surfboard SB8200 Troubleshooting guide
In this section, you will be instructed to resolve the issue related to the cable modem. This is also a machine that sometimes brings headaches as well. But you don’t have to worry about anything. This troubleshooting guide will provide you with the resolving steps to your definite problem. It is advised to the users to follow the resolving guidance step-by-step if they really want to be free from the issues. Check out the most common problem which is usual and here are its common solutions.
What should I do when the power LED button is turned off?
First of all, you have to relax your mind and tell yourself that it is not a big deal. You can resolve this problem within five minutes. Just follow the steps mentioned below.
- Firstly, you have to check the power connection from the Arris Surfboard SB8200 modem to the power wall outlet.
- After that, you have to check and ensure that the power wall outlet should be working. If not, then use any other electrical wall outlet in your home.
- Also, you have to make sure that the electrical outlet should not controlled by the wall switch. If so, then you have to disconnect the modem first from the main power cord. Then connect it to any other power outlet which should not be controlled by the wall outlet switch.
These are the steps you need to follow whenever you face a power light issue with a cable modem.
The Arris Surfboard SB8200 cable modem failed to send the data. Resolve this problem now
This is a common issue with the cable modem and usually, it happens with every second surfboard cable modem user. Check out the resolving steps so that you can happily receive and share the important data with your loved ones.
- Primarily, you need to check each and every end of the coaxial cable whether it is a power wall outlet or a cable modem.
- After that, you have to check the Ethernet cable. Make sure that it has been properly connected to the desktop computer.
- Now you have to check the front panel of the device to ensure the LED lights blinking status and icons that also refer to the error sometimes. Usually, the LED lights also help to identify the problems with the device. You should have accurate knowledge about LED lights and their indications.
These are the steps that you need to try while resolving the issues with the cable modem. In case, the above steps failed to work then ask the cable service provider for help and technical support.
How to reset the Arris Surfboard SB8200 modem?
The reset button is most probably to be found on the backside of the cable modem. Thus, it can be used for both reboot and reset purposes. If you want to reset the device then follow the below-mentioned steps.
- You need to insert a sharp pin or a narrow object inside the reset button on the button of the cable modem.
- After pushing the object, you have to hold or press it for ten seconds or until the front panel LED flashes.
- When the LED starts flashing, remove the pin or the object from the opening of the reset button.
The reset of the cable modem has been completed successfully.
Arris Surfboard SB8200 Review
The Arris Surfboard SB8200 offers you the newest and smart technology which is being offered by the cable service providers. You can install it anywhere around your house. Thus, it is capable of providing the fastest turbo speed and is ideal for things such as video streaming, video gaming, video conferencing, and so on. Additionally, it provides two Gigabit Ethernet ports. Which are smartly compatible with major connections such as comsat, Xfinity, cox, and many others. It provides powerful wifi speed and satisfies every demand of its users. Also, it powers up the home network connection with its fastest and the most reliable connection to the internet.